Floral Serenity

Attribute	Details
Product Name	Floral Serenity Cushion
Material	Premium cotton blend with soft polyester fill
Color	Beige base, blue flower vines, green-blue floral centerpiece
Dimensions	45cm x 45cm
Design Style	Nature-inspired, elegant, and timeless
Care Instructions	Spot clean or gentle hand wash, air dry
Weight	Lightweight (~400g)
Usage	Indoor use—perfect for living rooms, bedrooms, or accent chairs
Special Features	Hand-stitched details, fade-resistant dyes
SKU/Item Code	FSC-001

We want you to love your Products, but if for any reason you're not completely satisfied, we’re here to help.

Returns

• Eligibility: You may return the cushion within 30 days of purchase. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
• Process: To initiate a return, please contact us at [email/contact details] with your order number and reason for the return.
• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Refunds

• Inspection: Once we receive your returned cushion, we will inspect it to ensure it meets the return criteria.
• Approval: If your return is approved, a refund will be processed to your original payment method within 5-7 business days.
• Non-Refundable Items: Items that are used, damaged, or do not meet our return criteria will not be eligible for a refund.

Damaged or Defective Items

If your cushion arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will offer a replacement or full refund at no additional cost to you.

Exchanges

We currently do not offer direct exchanges. If you would like to exchange your cushion, please return the original item and place a new order.